Privacy Policy

At Al-Meraj, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with us through any of our services. By using our site, you agree to the practices described below.

Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

Personal Information, such as your name, email address, phone number, shipping details, or business contact information, is collected when you place an order, fill out a contact form, or communicate with us.
Usage Data, such as browser type, device information, pages visited, time spent on our site, and referring websites, which we collect automatically using cookies and analytics tools.
Transactional Data related to your purchases, invoices, and communication history, used for order processing and customer support.

How We Use Your Information

We use the information we collect to:

Process orders and provide you with the products and services you request
Communicate with you regarding your inquiries, orders, or support needs
Improve our website’s functionality, user experience, and overall service offerings Send promotional content, offers, or company updates if you have opted in to receive them
Ensure compliance with legal, contractual, and regulatory obligations

We are committed to only collecting information that is relevant and necessary for the purposes stated.

Sharing Your Information

We strive to keep all product descriptions, prices, and specifications accurate and up to date. However, occasional errors may occur. In such cases, Al-Meraj reserves the right to:

Correct pricing or product details at any time without prior notice
Cancel or refuse orders if incorrect information was used

All products are manufactured and distributed within Pakistan.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. These cookies help us remember your preferences and provide a more tailored experience on future visits. You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal data. You can also withdraw consent for marketing communications at any time by contacting us directly.

To make a data-related request, please email us .

Security of Your Information

We take the security of your information seriously. Industry-standard security measures, including encryption and secure servers, are in place to protect your data against unauthorized access, loss, or misuse.

However, no online platform is 100% secure, and we encourage you to take precautions when sharing sensitive information online.

Third-Party Links

Our website may contain links to other websites for your convenience. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices. We recommend reviewing their policies before engaging with them.

Children’s Privacy

Our products and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been inadvertently collected, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.